Privacy policy
Last Updated: 23/04/2025
Olaivey respects the privacy of its customers and users and is committed to protecting personal data. This privacy policy explains how we collect, use, store, and share personal data in compliance with the General Data Protection Regulation (GDPR).
We collect the following types of personal data:
- Identification Data: such as name, email address, phone number, and shipping address.
- Payment Data: such as credit card information and bank details.
- Usage Data: such as IP address, browser type, pages visited, and visit times.
- Communication Data: such as correspondence through email or contact forms.
We process personal data for the following purposes:
-
Order Processing:
to process orders, handle payments, and deliver products.
- Customer Support:
to respond to inquiries and provide assistance.
- Marketing:
to keep you informed about new products, offers, and news via email or other communication channels.
- Website Analytics:
to analyze and improve the use of our website.
We process personal data based on the following grounds:
- Performance of a contract: for processing orders and payments.
- Consent: for sending marketing communications.
- Legal obligation: for compliance with tax and administrative obligations.
- Legitimate interests: for improving our services and website.
We only share personal data with third parties when necessary to provide our services, such as:
- Payment providers: to process payments.
- Shipping partners: to deliver orders.
- Marketing partners: to send promotions and newsletters.
We ensure that these third parties comply with GDPR and implement appropriate security measures.
We take appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access. This includes:
- Encryption: of sensitive data during transmission.
- Access control: limiting access to personal data within our company.
- Secure servers: for storing data.
Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law
You have the right to:
- Access: request access to your personal data.
- Rectification: correct any inaccurate or incomplete data.
- Erasure: request the deletion of your data.
- Restriction: restrict the processing of your data.
- Data portability: transfer your data to another data controller.
- Objection: object to the processing of your data.
To exercise these rights, please contact us at Contact@olaivey.com
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to analyze site usage and improve user experience. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Changes will be published on this page. It is advisable to review this policy regularly.
For questions or comments about this privacy policy, you can contact us at Contact@olaivey.com